“Move fast and break things. Unless you are breaking stuff, you are not moving fast enough.” Mark Zuckerberg
Whatever your objective it is essential to take steps to position your business to leverage post COVID-19 opportunities, while taking care of your employees as well as broader stakeholders. We can provide an expert and independent assessment coupled with a comprehensive and costed roadmap for change where required. The scope of our review can include:
- Market & Competitive Analysis
- Strategy, governance and supporting practices
- Sub-contracted services and performance
- Business Continuity Planning (BCP)
- Organisational maturity, skills and performance
For sales leaders contemplating how to react, taking care of their people and customers must be a top priority. Even as they manage that reality, businesses need to adjust how their organisations sell in the face of new customer habits and trying economic times. In many ways, the changes in customer behaviour are an acceleration of digital trends that were in motion before the pandemic hit.
We can help you to transform your sales effectiveness by assessing the current level of maturity of your sales function and working with you to establish an integrated and coordinated sales capability that will address the needs of a changing market.
The Strategy and Roadmap is even more important in providing a reference point for businesses to both survive and thrive and will describe the sequence, timescale, people, process and technology resources to deliver. It also provides an overall governance framework to direct work against.
Balance your response. Marketers must support customers and protect customer relationships while staying honest about what the firm can and cannot deliver at this time. Be careful about taking actions that provide short-term stability (or gain) for the firm at the expense of customer trust.
We have extensive experience in managing effective projects and programmes and can provide a comprehensive range of services including:
- Setting up Project and Program Management Office (PMO)
- Establishing project governance practices
- Reporting, risk, issue and change control
- Troubleshooting and re-tracking problem projects
- Project management and technical resourcing
The impact of the coronavirus (COVID-19) has been felt by all businesses around the world. Leaders have had to navigate a broad range of interrelated issues that span from keeping their employees and customer safe, shoring-up cash and liquidity, reorienting operations and navigating complicated government support programs. An efficient and effective operational services function is key to the success of your business.